PROFESSIONAL SERVICES
We're here
to help
Our Professional Service's team is here to support you, we'll have you up and running in no time.
Our step-by-step process
1. Planning phase
Project plan
Network assessment
Device plan
Carrier plan (user list and porting)
2. Design phase
Admin training
Early access program training
Solution design workshop
Network reassessment
3. Deploy phase
Confirmation of port date
End user training
Preliminary testing (IVR)
4. Go live phase
Go live
Test call routing, IVR, and numbers
5. Acceptance phase
Post go live meeting and customer success handoff
Here's how we'll partner with you
Custom project plan
A project plan built to achieve the go live date set by your team.
Network readiness
A network evaluation to verify an optimal environment for Dialpad.
Customized training
Admin and user training based on how your teams will be using Dialpad.
Solution design & configuration
Guidance with setting up call routing, integrations, and more.
Go live support & assistance
End-to-end monitoring of the porting and number migration process.
Get in touch with the team
Questions? Reach out to your account executive and they'll get you connected with us.