Business phone systems and unified communications platforms like Dialpad offer many benefits for real estate offices. But above all, they're essential if you’re looking to improve scalability, efficiency, and flexibility across your internal and external communications.

Cloud-based phone systems are also more cost-effective compared to traditional landline phone systems. You’ll only pay for the services you need and, since platforms like Dialpad are hosted off-site, there's no hardware or equipment maintenance costs to factor in.

One bonus with Dialpad is it comes with built-in AI technology that can do things like transcribe calls in real time, send automated meeting recap emails, and even track common keywords that come up on client calls. It's designed to help real estate brokerages have more successful sales calls, generate new leads, improve customer service, and streamline overall communications. Not all VoIP phone systems can do this!

When it comes to cloud communications platforms and VoIP for real estate, there are lots of different systems out there, but there are some specific features that a real estate brokerage might be particularly interested in.

For example, if you're receiving high levels of incoming calls, you'd really need some kind of advanced phone answering service for real estate that'll automatically route calls to the most relevant member of staff or department.

To keep scaling up and growing your real estate brokerage, you’ll also want to consider a phone system that has built-in reporting and analytics features. This will tell you whether you're missing calls or getting lots of abandoned calls from customers and prospective customers.

Finally, instead of just a phone system, you might want a unified communications platform that gives you phone calling, messaging, and video conferencing all in a single app. Dialpad, for example, does exactly this, and also has a range of third-party integrations with other essential business apps and software like Salesforce and HubSpot.

It's technically not a "business phone system for real estate," but Dialpad's unified communications platform will give you that along with other communication channels in one user-friendly app.

With Dialpad, real estate offices can keep up with agents, clients, brokers, and property managers more efficiently, while working from anywhere. Whether your team is working in-office, at home, or on-the-road, they’ll still be able to connect and collaborate right from the Dialpad app on their cell phones.