VENTANA RESEARCH REPORT

Dialpad Ai improves customer and agent performance

Using the right Ai technology can improve the customer experience and increase sales. Ventana asserts that by 2025, Ai will have become pervasive in the software and Dialpad is clearly showing an understanding of where the market is headed and capitalizing on the opportunities that are being presented.

• Learn how Dialpad is focused on the idea of “democratizing” Ai
• See how Dialpad’s Ai CSAT helps contact centers monitor and improve customer experiences
• Understand how Dialpad is capitalizing on Ai opportunities

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