Dialpad recognized as a Major Player in the IDC Market Scape hero image
ANALYST REPORT

2021 Worldwide UCaaS Providers for Enterprise

IDC has looked at all the UCaaS Service Providers for Enterprises in 2021, and the results are in: Dialpad is a Major Player. According to the report, it’s because of our:

• Unified calling, video meetings, contact center and chat platform that works on any device
• Standard integrations with productivity tools such as Slack, Google Workplace, Microsoft 365
• Unique AI capabilities that improve user experience
• Formal deployment, including solution design, end-user training, porting management, and QA

Check out the report and see why Dialpad is a Major Player in the UCaaS space:


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Business phone

Say hello to the world’s easiest business phone system. Set up your new number in minutes.

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Team messaging

Get more done with chat, business SMS, and file sharing—all in one beautiful workspace.

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Video meetings

Bring the entire team together with easy, one-click video meetings on any device.

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Contact center

Offer seamless support with AI that takes notes, transcribes calls, and coaches agents in real-time.

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