Customer expectations for support organizations continue to increase. The difference between a stellar experience or a poor outcome? The agent. So how do you empower agents to deliver remarkable, consistent customer experiences?

Join John Finch, SVP of Product Marketing at Dialpad, & Michelle Randall, CMO at Playvox, for a fireside chat on how you can better engage and empower your workforce.

• Why legacy customer experience tools don’t work for evolving customer needs
• The rising demand for omnichannel agents
• Strategies to empower agents and reduce staff attrition
• Practical use cases for AI in customer support environments
• And more!

Register today and learn how to deliver better customer experiences by engaging and empowering your agents. And discover how you can reduce costs in the process.