If you want to give your customers the best experience possible, you need to meet them where already they are. That can mean interacting with them on anything from live chats, to social media—or even just by giving them self-service options.

On top of that, your agents need to be able to provide the same level of service across all channels, without needing to constantly switch between apps and tabs.

So how can you create the best digital engagement possible for your customers and agents alike? Join Dialpad’s Gerard D'Onofrio, Ron Stevenson and Jayden Zullo and discover:

• How to serve customers across their channels of choice
• How your agents can engage customers across mediums from a single pane of glass
• How Dialpad Digital Engagement can help your omnichannel customer interactions
• How Self-Service keeps you engaged with customers 24/7, while reducing your contact centre costs
• And more!