NEW RELEASES
Nonstop innovation
From new features and integrations to game-changing product acquisitions, we’re always innovating so you can stay ahead.
MEETING ROOMS
Instantly turn any space
into a conference room
Extend the flexible and easy-to-use Dialpad Meetings experience into your rooms with native support for Poly X30 and X50 all-in-one devices. Perfect for huddle, small, and medium-sized rooms.
CONTACT CENTER
Stay one step ahead
with Predictive CSAT
Our Ai models seamlessly weave customer sentiment and intent signals across channels like voice and text into a real-time predictive CSAT score. Get more coverage and insights on how your customers are feeling—without lifting a finger.
NEW SOLUTIONS
Dialpad acquires Koopid
Koopid technology brings comprehensive omnichannel support, including chat, messaging, self-service, and social media, to Dialpad Contact Center.
MEETINGS
Introducing
in-app calendar events
See all your meetings for the day right in Dialpad, and join natively with a single click.
NEW INTEGRATIONS
Whiteboard the next big
thing with Miro
Easily meet and collaborate with Miro boards and visual collaboration features.
NEW SOLUTIONS
Dialpad acquires Kare
Powerful AI technology from Kare Knowledgeware will enable new self-service, automated engagement, and augmented agents tools for Dialpad Contact Center.
MEETINGS
Introducing
virtual backgrounds
Create a custom visual presence with virtual backgrounds. Pick from a preset library of images or even blur your background.
NEW INTEGRATION
Connect your Zoho
CRM to Dialpad
Your sales teams can now spend less time switching between apps. Contacts, leads, and accounts in Zoho are instantly matched to contact records in Dialpad.
LEADING THE INDUSTRY
Dialpad named a G2
leader in eight categories
The reviews are in. Dialpad is the only provider to be named a Leader in G2’s UCaaS, VoIP, CCaaS, and Conferencing categories.