A computer showing the UI of the Dialpads messaging feature
NEW RELEASES

Nonstop innovation

From new features and integrations to game-changing product acquisitions, we’re always innovating so you can stay ahead.

A widescreen showing the meeting room UI of Dialpad
MEETING ROOMS

Instantly turn any space
into a conference room

Extend the flexible and easy-to-use Dialpad Meetings experience into your rooms with native support for Poly X30 and X50 all-in-one devices. Perfect for huddle, small, and medium-sized rooms.

Screenshot of the Ai CSAT dashboard
CONTACT CENTER

Stay one step ahead
with Predictive CSAT

Our Ai models seamlessly weave customer sentiment and intent signals across channels like voice and text into a real-time predictive CSAT score. Get more coverage and insights on how your customers are feeling—without lifting a finger.

Dialpad and Koopid logos
NEW SOLUTIONS

Dialpad acquires Koopid

Koopid technology brings comprehensive omnichannel support, including chat, messaging, self-service, and social media, to Dialpad Contact Center.

Screenshot of the in app calendar events UI
MEETINGS

Introducing
in-app calendar events

See all your meetings for the day right in Dialpad, and join natively with a single click.

UI of Dialpad Meetings
NEW INTEGRATIONS

Whiteboard the next big
thing with Miro

Easily meet and collaborate with Miro boards and visual collaboration features.

A person using his mobile phone for texting
NEW SOLUTIONS

Dialpad acquires Kare

Powerful AI technology from Kare Knowledgeware will enable new self-service, automated engagement, and augmented agents tools for Dialpad Contact Center.

Screenshot of the options for the video conferencing virtual backgrounds
MEETINGS

Introducing
virtual backgrounds

Create a custom visual presence with virtual backgrounds. Pick from a preset library of images or even blur your background.

Dialpad and Zoho logos
NEW INTEGRATION

Connect your Zoho
CRM to Dialpad

Your sales teams can now spend less time switching between apps. Contacts, leads, and accounts in Zoho are instantly matched to contact records in Dialpad.

2022 G2 badges received by Dialpad
LEADING THE INDUSTRY

Dialpad named a G2
leader in eight categories

The reviews are in. Dialpad is the only provider to be named a Leader in G2’s UCaaS, VoIP, CCaaS, and Conferencing categories.

Take Dialpad for a spin

And free your teams to talk, message, meet, and support customers in one beautiful workspace.