DIALPAD FOR ENTERPRISES
Where hybrid
work comes together
Connect global teams by bringing your calls, messages, meetings, and contact centre together in one beautiful workspace.
Loved by the world’s biggest companies
AI-POWERED PLATFORM
Unify employee &
customer experiences
on one platform
All-in-one workspace for team collaboration
Move between conversations with teams, external partners, and customers. Plus, Dialpad's Ai takes care of the note-taking and transcribes all your conversations in real time.
Fully integrated contact centre with built-in Ai tools
Build better agent and customer experiences with live coaching, sentiment analysis, predictive CSAT scoring, and more—all in the same communications platform where you send messages and host meetings.
Sales dialler with live Ai-enabled coaching
Give your sales teams the tools to close deals faster. Dialpad's Ai tracks action items and even surfaces helpful information when tricky questions come up on prospect calls.
ENTERPRISE-GRADE SECURITY
Secure and private
at every step
Enterprise-level encryption
Calls over the VoIP network and in-transit web requests are encrypted using TLS. At rest, application data is permanently stored using AES 256-bit on the Google Cloud Platform.
Role-based access
Control access to certain features at the company, office, department, or user level. Granular permission levels can also be assigned for integrations across the platform.
Single sign-on
Dialpad offers integrations for access management via SAML and SCIM from providers like Okta, Azure, Google Workspace, OneLogin, and more.
Our compliance certifications & memberships
SETUP & SECURITY
Streamline
IT management
Deploy and scale faster
Add new users, departments, and even entire offices in just a few clicks. There’s no extra hardware needed—but we work with desk phones if you need them.
Build a borderless business
Equip your globally distributed workforce with local numbers in over 70 countries. Dialpad makes it even easier to connect teams working anywhere back to HQ.
Get a 100% uptime SLA
Our unique dual cloud architecture, 24/7 network operations centre (NOC), combined with physical ownership of our media infrastructure and local carrier partnerships, enables us to provide world-class availability from anywhere on the planet.
DIALPAD AI
Built-in Ai across every conversation
Our helpful Ai assistant works across all your team and customer conversations. With industry-leading transcription accuracy, predictive insights, and live agent coaching, Dialpad Ai makes it easy to track and move every call and meeting forward.
OPEN PLATFORM
Integrations for every
team and task
Pair Dialpad with all the critical apps in your IT stack like Salesforce, Zendesk, Okta, Google Workspace, Microsoft Teams, and more. Looking for something custom? You can also build your own integrations with our open API.
“Dialpad helps us connect over 700 buildings and 16,000 conference rooms worldwide.”
CHAD PIERCE
Head of Building Technology
“Dialpad Ai brings a whole new level of capabilities to our support team.”
JEANNA BASH
DIRECTOR OF ENTERPRISE APPLICATIONS
“We saved over $500k on annual telephony costs and now have one global business communications platform for all offices.”
ANDREW JESSETT
GENERAL MANAGER, INTERNAL IT
Join the world’s
biggest brands on Dialpad
Experience the only truly unified communications platform with built-in Ai.