Ai VOICE
The most intelligent business
phone system
Set up your new business phone in minutes, and unlock Ai tools like live transcription and sentiment analysis.
Everything your team
needs in a phone system
Call, message, and meet
Easily move between all the ways you collaborate and stay connected in a single workspace.
Ai at every step
Built-in Ai transcribes calls, takes notes, and tracks action items—so you can stay focused on the conversation.
Built for global scale
Our cloud platform is designed to scale as you grow. From your first phone line to that new office, we’ve got you covered.
ALWAYS RELIABLE
Never miss a call again
Route incoming calls
Set up custom routing rules and easily forward calls to your smartphone (or a specific team) so customers reach the right person, every time.
Plan on a 100% uptime SLA
Dialpad runs on the Google Cloud Platform and our worldwide data centres, so service is always on when you are.
Set your business hours
And don’t worry, our Ai assistant has you covered after hours. Any voicemails will be automatically transcribed and sent straight to your inbox.
WORK YOUR WAY
Built-in messaging and meetings
Chat with anyone
Share files and move your work forward with 1:1 and group messages. You can also start a quick call from any message thread.
Meet with the team
Get free unlimited video meetings on any device. Join in a click and let our built-in Ai assistant take notes for you.
Connect your go-to apps
Automate workflows and integrate the tools you use everyday like Salesforce, Okta, and Google Workspace.
Loved by the world's most innovative brands
AI-POWERED PLATFORM
Need a call transcribed? Done.
You do the talking, we’ll handle the rest. Dialpad captures what was said and even tracks action items, keywords, and sentiment in a call summary sent right to your inbox.
AI SALES
Turn conversations into conversions
Upgrade your outbound sales dialler with an all-new seller experience powered by Dialpad Ai. From live coaching to sentiment analysis, our Ai assistant makes it easy for your sales team to close deals, faster.
Work here, there,
and everywhere
HD calls
Our 100% uptime SLA means you’ll never have to deal with a dropped call again—just crisp quality every time.
Call summaries
Dialpad instantly transcribes calls, action items, snippets, and notes. Then sends it right to your inbox.
Custom IVR
Sort incoming calls based on custom call routing rules so you can quickly track and manage conversations.
Global scale
Bring teams together on a single platform and manage offices from anywhere.
Department lines
Assign operators, set business hours, create a custom greeting, and upload hold music.
Device switching
Move live calls between any of your favourite devices and stay connected on-the-go.
Call transfer
Easily transfer an incoming call to someone else on your team in a click.
Company directory
Quickly search for a coworker and send a message, start a meeting, or hop on a call.
Toll-free numbers
Pick a toll-free phone number so customers can reach you any time, anywhere.
Local numbers
Build your brand and establish credibility by choosing numbers with local area codes.
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