PLANS & PRICING
Pick the perfect plan
USD $
- USD $
- CAD $
- EUR €
- GBP £
- NZD $
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- JPY ¥
Find the right plan for you
All the value of the Standard plan, plus:
All the value of the Pro plan, plus:
Standard
BUSINESS PHONE SYSTEM
Unlimited calling2
Internet fax (add-on)1
High-definition (HD) voice
Business phone numbers (per user): 1 local number
Multi-level auto attendant
Visual voicemail
Toll-free number support1
Departments / ring groups: 3 max
Custom call routing
Call forwarding to other devices
Three-way calling
Exec-assistant pairings
Call recording
Automatic spam call detection
Number porting: Local & toll-free
Number forwarding
Switch calls between devices
Contact syncing
Set personal working hours
Seat minimums: 1
Office maximums*: 1
MESSAGING
SMS, MMS, and group messaging
Internal and external message to SMS
Audio chat rooms
Topic-based team messaging
File sharing
Search files and messages
Message data retention policy
Message data export
MEETINGS
Unlimited meetings
Number of participants: 10
Max meeting duration: 5 hours per meeting
High-definition (HD) video & audio
Desktop and mobile screen sharing
Personal meeting ID
Join by desktop and mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
Desktop & mobile apps
Unlimited audio recordings
In-meeting chat
Waiting room
Whiteboarding with Miro integration
Schedule meetings from your Google Workspace or Microsoft 365 calendar
Virtual backgrounds
BUILT-IN Ai & ANALYTICS
Real-time call transcriptions
Automated post-call summaries
Voicemail transcription
Live speech coaching
Real-time analytics & reporting
INTEGRATED APPS AND APIS
Google Workspace
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
Locked meeting rooms
SUPPORT
Knowledge base
Community forum
Live support: 24/5
Web-based support (multilingual)
Chat-based support (multilingual)
Professional installation services: Call for details
$15
user/mo
$23 USD if billed monthly
1Only available in the United States and Canada.
2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.
Pro
BUSINESS PHONE SYSTEM
Unlimited calling2
Internet fax (add-on)1
High-definition (HD) voice
Business phone numbers (per user): 1 local number
Additional numbers (individuals): Local or international
Multi-level auto attendant
Visual voicemail
Toll-free number support1
Departments / ring groups: 25 max
Hold queues
Custom call routing
Call forwarding to other devices
Three-way calling
Exec-assistant pairings
Call recording
Automatic spam call detection
Number porting: Local & toll-free
Number forwarding
Switch calls between devices
Contact syncing
Set personal working hours
Seat minimums: 3
Office maximums*: 10
MESSAGING
SMS, MMS, and group messaging
Internal and external message to SMS
International SMS1
Audio chat rooms
Topic-based team messaging
File sharing
Search files and messages
Message data retention policy
Message data export
MEETINGS
Unlimited meetings
Number of participants: 10
Max meeting duration: 5 hours per meeting
High-definition (HD) video & audio
Desktop and mobile screen sharing
Personal meeting ID
Join by desktop and mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
Desktop & mobile apps
Unlimited audio recordings
In-meeting chat
Waiting room
Whiteboarding with Miro integration
Schedule meetings from your Google Workspace or Microsoft 365 calendar
Virtual backgrounds
BUILT-IN Ai & ANALYTICS
Real-time call transcriptions
Automated post-call summaries
Voicemail transcription
Live speech coaching
Real-time analytics & reporting
INTEGRATED APPS AND APIS
Google Workspace
Salesforce (Sales & Service Cloud)
Open APIs & webhooks
Microsoft Teams
Hubspot
ServiceNow
Zapier
Zendesk
Slack
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
Locked meeting rooms
SUPPORT
Knowledge base
Community forum
Live support: 24/7
Web-based support (multilingual)
Chat-based support (multilingual)
Phone support
Dedicated account manager: Call for details
Professional installation services: Call for details
$25
user/mo
$35 USD if billed monthly
1Only available in the United States and Canada.
2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.
BUSINESS PHONE SYSTEM
Unlimited calling2
Internet fax (add-on)1
High-definition (HD) voice
Business phone numbers (per user): 1 local number
Additional numbers (individuals): Local or international
Multi-level auto attendant
Visual voicemail
Extensions
Toll-free number support1
Departments / ring groups: Unlimited
Hold queues
Custom call routing
Call forwarding to other devices
Three-way calling
Exec-assistant pairings
Call recording
Automatic spam call detection
Number porting: Local & toll-free
Number forwarding
Switch calls between devices
Contact syncing
Set personal working hours
Seat minimums: 100
Office maximums*: Unlimited
MESSAGING
SMS, MMS, and group messaging
Internal and external message to SMS
International SMS1
Audio chat rooms
Topic-based team messaging
File sharing
Search files and messages
Message data retention policy
Message data export
MEETINGS
Unlimited meetings
Number of participants: 10
Max meeting duration: 5 hours per meeting
High-definition (HD) video & audio
Desktop and mobile screen sharing
Personal meeting ID
Join by desktop and mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
Desktop & mobile apps
Unlimited audio recordings
In-meeting chat
Waiting room
Whiteboarding with Miro integration
Schedule meetings from your Google Workspace or Microsoft 365 calendar
Virtual backgrounds
BUILT-IN Ai & ANALYTICS
Real-time call transcriptions
Automated post-call summaries
Voicemail transcription
Live speech coaching
Real-time analytics & reporting
INTEGRATED APPS AND APIS
Google Workspace
Salesforce (Sales & Service Cloud)
Open APIs & webhooks
SSO (Okta, Azure & OneLogin)
Microsoft Teams
Hubspot
ServiceNow
Zapier
Zendesk
Slack
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
Locked meeting rooms
SUPPORT
Knowledge base
Community forum
Live support: 24/7
Web-based support (multilingual)
Chat-based support (multilingual)
Phone support
Priority routing
Dedicated account manager
Dedicated support number
Professional installation services: Call for details
Service Level Agreement (SLA)
Contact us
1Only available in the United States and Canada.
2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.
Compare plan features
BUSINESS PHONE SYSTEM
Unlimited calling2
Internet fax (add-on)1
High-definition (HD) voice
Business phone numbers (per user)
1 local number
1 local number
1 local number
Additional numbers (individuals)
Local or international
Local or international
See More
MESSAGING
SMS, MMS, and group messaging
Internal and external message to SMS
International SMS1
Audio chat rooms
Topic-based team messaging
See More
MEETINGS
Unlimited meetings
Number of participants
10
10
10
Max meeting duration
5 hours per meeting
5 hours per meeting
5 hours per meeting
High-definition (HD) video & audio
Desktop and mobile screen sharing
See More
BUILT-IN Ai & ANALYTICS
Real-time call transcriptions
Automated post-call summaries
Voicemail transcription
Live speech coaching
Real-time analytics & reporting
See More
INTEGRATED APPS AND APIS
Google Workspace
Salesforce (Sales & Service Cloud)
Open APIs & webhooks
SSO (Okta, Azure & OneLogin)
Microsoft Teams
See More
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
Locked meeting rooms
SUPPORT
Knowledge base
Community forum
Live support
24/5
24/7
24/7
Web-based support (multilingual)
Chat-based support (multilingual)
See More
1Only available in the United States and Canada.
2Unlimited inbound and outbound calls within your country, the US and Canada. For other locations please see our international rates.
Explore add-ons
Rooms license fee
Annual pricing
$34
/room/month
Additional number
$10
/user/month
Intl or toll-free numbers
Starting at
$15
/user/month
Local numbers
Starting at
$5
/user/month
Try Dialpad free
for 14 days
See why thousands of companies big and small stay connected with Dialpad.
The reviews are in
PURCHASE
How do I pay?
We accept all major credit cards. You will be charged on a month-to-month basis. If you'd like to be invoiced instead, contact the Dialpad Sales Team.
Am I signing up under a contract?
How much does a toll-free number cost?
GENERAL
Can I use a desk phone with Dialpad?
Can I use Dialpad internationally?
Do you support faxing?
USD $
- USD $
- CAD $
- EUR €
- GBP £
- NZD $
- AUD $
- JPY ¥
Find the right plan for you
Business
$15
user/mo
$20 USD if billed monthly
Advanced collaboration with built-in meeting Ai for larger teams
All the value of the Free plan, plus:
KEY FEATURES
Max meeting duration: 45 min per meeting
Number of participants: 10
Unlimited meetings
Screen sharing
HD video and HD audio
Personal meeting ID
Join by desktop and mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
Desktop and mobile apps
Unlimited audio recordings
End of meeting reminder
BUILT-IN Ai
ADVANCED FEATURES
Virtual backgrounds
Multiple video layouts (Spotlight, Grid, Screen share, Dynamic, Filmstrip)
Emoji reactions
Hide self-view
Background noise reduction
Host controls (mute all and participant control)
Meeting lock
Waiting room
Encrypted cloud recordings
Encrypted data in-transit & at rest
APPS & INTEGRATIONS
Google Workspace calendar integration
Microsoft 365 calendar integration
Salesforce integration
Slack integration
Microsoft Teams integration
Intercom integration
Evernote integration
Hubspot integration
LinkedIn integration
Twitter integration
Miro integration
SECURITY
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage: 8am - 5pm EST M-F
Web (multilingual)
Chat (multilingual)
$0
user/mo
Free unlimited video meetings for personal use
1Only available in the United States and Canada.
KEY FEATURES
Max meeting duration: 5 hours per meeting
Number of participants: 150
Unlimited meetings
Screen sharing
HD video and HD audio
Personal meeting ID
Join by desktop and mobile browser with no downloads
Join by telephone dial-in (US & Canada only)
No meeting PINS required
Desktop and mobile apps
Unlimited audio recordings
Unlimited video recordings
End of meeting reminder
Meeting countdown timer
Unlimited call me/call out
BUILT-IN Ai
Automated post-meeting summaries
Live meeting transcriptions
Post-meeting transcriptions
Custom action items
ADVANCED FEATURES
Virtual backgrounds
Multiple video layouts (Spotlight, Grid, Screen share, Dynamic, Filmstrip)
Emoji reactions
Custom hold music
Hide self-view
Background noise reduction
Host controls (mute all and participant control)
Meeting lock
Waiting room
Co-hosts
Unique meeting links
Encrypted cloud recordings
Encrypted data in-transit & at rest
Custom dial-in numbers
International dial-in numbers
Toll-free conference numbers1: Starts at $20/number/mo
Auto dial-out to participants
Meeting dashboard & analytics
Team administration
Meeting room hardware integration: Available with add-on
APPS & INTEGRATIONS
Google Workspace calendar integration
Microsoft 365 calendar integration
Salesforce integration
Slack integration
Microsoft Teams integration
Intercom integration
Evernote integration
Hubspot integration
LinkedIn integration
Twitter integration
Miro integration
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage: 24/7
Web (multilingual)
Chat (multilingual)
Phone
$15
user/mo
$20 USD if billed monthly
Advanced collaboration with built-in meeting Ai for larger teams
1Only available in the United States and Canada.
KEY FEATURES
Max meeting duration
45 min per meeting
5 hours per meeting
Number of participants
10
150
Unlimited meetings
Screen sharing
HD video and HD audio
See More
BUILT-IN Ai
Automated post-meeting summaries
Live meeting transcriptions
Post-meeting transcriptions
Custom action items
ADVANCED FEATURES
Virtual backgrounds
Multiple video layouts (Spotlight, Grid, Screen share, Dynamic, Filmstrip)
Emoji reactions
Custom hold music
Hide self-view
See More
APPS & INTEGRATIONS
Google Workspace calendar integration
Microsoft 365 calendar integration
Salesforce integration
Slack integration
Microsoft Teams integration
See More
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage
8am - 5pm EST M-F
24/7
Web (multilingual)
Chat (multilingual)
See More
1Only available in the United States and Canada.
Explore add-ons
Rooms license fee
Annual pricing
$34
/room/month
Toll-free dial-in number
Starting at
$20
user/month
The reviews are in
What is the difference between the Free and the Business plans?
The Free plan offers a full-featured meeting experience with unlimited 1:1 and group meetings and audio recordings. There is no trial period so you can try Dialpad Ai Meetings for as long as you like. Both the Free and Business plans offer screen sharing, multiple video layouts, and support across all devices. Interested in elevating your meeting productivity with advanced features like Ai-powered meeting transcriptions and video recordings? Sign up for the Business plan.
What do I need to use Dialpad Ai Meetings?
How many people can be on a Dialpad Ai Meeting at once?
Where is Dialpad Ai Meetings available?
What payment methods do you accept?
Can I cancel my Business plan at any time?
How are meetings encrypted and secured?
USD $
- USD $
- CAD $
- EUR €
- GBP £
- NZD $
- AUD $
- JPY ¥
Find the right plan for you
Pro
Contact center software with live Ai coaching, real-time sentiment tracking, and included integrations to your CRM
3 license minimum
Enterprise
Drive higher CSAT scores with a 100% uptime SLA, unlimited call queues, and advanced reporting
50 license minimum
All the value of the Pro plan, plus:
KEY FEATURES
Toll-free number support1
Hold queues: 25 max
Multi-level auto attendant
Custom hold music
Callers in queue: Automatic
Call recording
In-queue callback
BUILT-IN Ai & ANALYTICS
Manager alerts (Service Level, etc.)
Customer sentiment tracking
Call monitoring (Listen In, Barge, Take Over)
Analytics & reporting: Advanced
Call transcriptions
Real-time agent recommendations
Call history
Speech coaching
Status dashboards
Agent screen capture
OMNICHANNEL
Digital Engagement (Social and Web Messaging, Live Agent Chat, SMS): Call for details
Self-Service (Virtual Agent): Call for details
PRODUCTIVITY & INTEGRATIONS
Automated post-call notes
Online meetings (Dialpad Meetings)
Salesforce (ServiceCloud) integration
Zendesk integration
Autoreach campaign management dialer: Call for details
Google Workspace integration
Microsoft 365 integration
Playvox Workforce Management: Call for details
Playvox Quality Management: Call for details
Custom business rules (APIs)
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage: 24/7
Web (multilingual)
Chat (multilingual)
Phone
Dedicated account manager: Call for details
Professional deployment services: Call for details
Contact center software with live Ai coaching, real-time sentiment tracking, and included integrations to your CRM
3 license minimum
1Only available in the United States and Canada.
KEY FEATURES
Toll-free number support1
Hold queues: Unlimited
Multi-level auto attendant
Custom hold music
Callers in queue: Custom
Call recording
In-queue callback
BUILT-IN Ai & ANALYTICS
Manager alerts (Service Level, etc.)
Customer sentiment tracking
Call monitoring (Listen In, Barge, Take Over)
Analytics & reporting: Custom
Call transcriptions
Real-time agent recommendations
Call history
Speech coaching
Status dashboards
Agent screen capture
OMNICHANNEL
Digital Engagement (Social and Web Messaging, Live Agent Chat, SMS): Call for details
Self-Service (Virtual Agent): Call for details
PRODUCTIVITY & INTEGRATIONS
Automated post-call notes
Online meetings (Dialpad Meetings)
Salesforce (ServiceCloud) integration
Zendesk integration
Autoreach campaign management dialer: Call for details
Google Workspace integration
Microsoft 365 integration
Playvox Workforce Management: Call for details
Playvox Quality Management: Call for details
Custom business rules (APIs)
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage: 24/7
Web (multilingual)
Chat (multilingual)
Phone
Dedicated account manager: Call for details
Professional deployment services: Call for details
Service Level Agreement (SLA)
Professional deployment services: Call for details
Drive higher CSAT scores with a 100% uptime SLA, unlimited call queues, and advanced reporting
50 license minimum
1Only available in the United States and Canada.
KEY FEATURES
Toll-free number support1
Hold queues
25 max
Unlimited
Multi-level auto attendant
Custom hold music
Callers in queue
Automatic
Custom
See More
BUILT-IN Ai & ANALYTICS
Manager alerts (Service Level, etc.)
Customer sentiment tracking
Call monitoring (Listen In, Barge, Take Over)
Analytics & reporting
Advanced
Custom
Call transcriptions
See More
OMNICHANNEL
Digital Engagement (Social and Web Messaging, Live Agent Chat, SMS)
Call for details
Call for details
Self-Service (Virtual Agent)
Call for details
Call for details
PRODUCTIVITY & INTEGRATIONS
Automated post-call notes
Online meetings (Dialpad Meetings)
Salesforce (ServiceCloud) integration
Zendesk integration
Autoreach campaign management dialer
Call for details
Call for details
See More
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage
24/7
24/7
Web (multilingual)
Chat (multilingual)
See More
1Only available in the United States and Canada.
The reviews are in
What type of analytics do I get access to?
Both Pro and Enterprise plans offer real-time dashboards with metrics for all calls, individual agent metrics, as well as call history and historical data that allows you to dive into insights about your team and their calls anytime you need. Additionally, Enterprise plans include Admin and Reporting APIs.
How does Dialpad Ai Contact Center help with agent coaching and onboarding?
Is there a per minute charge for calls?
Do I have to purchase an annual contract?
What integrations are available with Dialpad Ai Contact Center?
What type of support is included with my account?
USD $
- USD $
- CAD $
- EUR €
- GBP £
- NZD $
- AUD $
- JPY ¥
Find the right plan for you
All the value of the Pro plan, plus:
KEY FEATURES
SMS, MMS, and group messaging
Phone number included (per user): 1 local number
Mobile and softphone app support
Call recording: Automatic
Additional numbers (individuals): Local or international
BUILT-IN Ai & ANALYTICS
Rep leaderboards
Coaching groups for reps
Call monitoring (Listen In, Barge, Take Over)
Analytics and reporting: Advanced
Manager alerts
Real-time rep recommendations
Call transcriptions
Call history
Speech coaching
PRODUCTIVITY & INTEGRATIONS
Salesforce Powerdialer
Local presence dialing
Automated post-call notes
Voicemail drop
Salesforce (SalesCloud) integration
HubSpot integration
Online meetings (Dialpad Meetings)
Google Workspace integration
Microsoft 365 integration
Zapier integration
Outreach integration
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage: 24/7
Web (multilingual)
Chat (multilingual)
Phone
Dedicated account manager: Call for details
Professional deployment services: Call for details
Service Level Agreement (SLA): Limited
Outbound dialer with Ai coaching & CRM integrations
3 license minimum
1Only available in the United States and Canada.
KEY FEATURES
SMS, MMS, and group messaging
Phone number included (per user): 1 local number
Mobile and softphone app support
Call recording: Custom
Additional numbers (individuals): Local or international
BUILT-IN Ai & ANALYTICS
Rep leaderboards
Coaching groups for reps
Call monitoring (Listen In, Barge, Take Over)
Analytics and reporting: Custom
Manager alerts
Real-time rep recommendations
Call transcriptions
Call history
Speech coaching
PRODUCTIVITY & INTEGRATIONS
Salesforce Powerdialer
Local presence dialing
Automated post-call notes
Voicemail drop
Salesforce (SalesCloud) integration
HubSpot integration
Online meetings (Dialpad Meetings)
Google Workspace integration
Microsoft 365 integration
Zapier integration
Outreach integration
API developer access
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage: 24/7
Web (multilingual)
Chat (multilingual)
Phone
Dedicated account manager: Call for details
Professional deployment services: Call for details
Service Level Agreement (SLA): 100%
Professional deployment services: Call for details
Custom reporting, APIs, and 24/7 support
100 license minimum
1Only available in the United States and Canada.
KEY FEATURES
SMS, MMS, and group messaging
Phone number included (per user)
1 local number
1 local number
Mobile and softphone app support
Call recording
Automatic
Custom
Additional numbers (individuals)
Local or international
Local or international
BUILT-IN Ai & ANALYTICS
Rep leaderboards
Coaching groups for reps
Call monitoring (Listen In, Barge, Take Over)
Analytics and reporting
Advanced
Custom
Manager alerts
See More
PRODUCTIVITY & INTEGRATIONS
Salesforce Powerdialer
Local presence dialing
Automated post-call notes
Voicemail drop
Salesforce (SalesCloud) integration
See More
SECURITY
User management
Admin portal
Single sign-on
HIPAA/BAA compliance
SUPPORT
Knowledge base
Community forum
Support coverage
24/7
24/7
Web (multilingual)
Chat (multilingual)
See More
1Only available in the United States and Canada.
The reviews are in
What coaching features are available with Dialpad Ai Sales?
With Dialpad Ai Sales, Managers can coach and monitor their reps with features like Listen In, Barge In, and Take Over. Additionally, with our Voice Intelligence technology, Managers are able to know how the call is going in real-time with sentiment analysis and call transcription, as well as empower reps with key information the moment that they need it through Real-Time Assist.