Resources
library
Stay up to date with the latest in business communications with playbooks, original research, and more.
Templates & checklists
Switching to Cloud-based Communications: A Blueprint for Healthcare Organisations
On-prem vs. Cloud Contact Centres: The Pros & Cons
Checklist: 31 Considerations in a Contact Centre RFP
Top UCaaS RFP Considerations Checklist
Free Follow-up Sales Script Template
Free Discovery Call Template
Free CSAT Survey Templates
The Perfect Sales Process Template
Free Sales Playbook Template
Free Meeting Agenda Templates
Playbooks & guides
AI Use Cases for Businesses
AI Use Cases for Law Firms
AI Use Cases for Healthcare Practices
The AI Compliance Guide
The Contact Centre Playbook 1.0: A Practitioner's Guide
The Contact Centre Playbook 2.0: Updated
The Hybrid Work Playbook 2.0
The Contact Centre Buyer’s Guide
How to Staff a Real Estate Contact Centre
The CIO Playbook: Lessons from 12 CIOs
Setting Up a Higher Ed Contact Centre
UCaaS: Why CIOs are Thinking about Switching from On-premises to Cloud Communications
Car Dealership Communications Playbook
The Sell-from-anywhere Playbook
How to Optimise a Shipping & Logistics Contact Centre
Switching From One Cloud Contact Centre to Another: A Guide
The Ai CSAT Guide
The CCOs’ Guide to AI
The CRO Playbook
Research & reports
G2 Report: The Best VoIP Providers
State of Video Conferencing in 2022 Report
State of AI in Customer Service Report 2022
State of the Hybrid Workplace
Product Content
Dialpad Ai Sales Helps You Close Deals and Smash Quotas
Dialpad Ai Voice Brochure
Dialpad + Health Industry Brochure
Dialpad + Automotive Industry Brochure
Dialpad + MS Teams Brochure
Dialpad For Support Teams: A Better CX
Dialpad For Sales Teams: Close More Deals
The Microsoft Teams + Dialpad One-pager
How Dialpad Empowers Every User at Your Org
Dialpad-Salesforce Integration Guide
Comparisons
Dialpad Ai Contact Centre vs RingCentral Contact Centre
Dialpad Ai Contact Centre vs Genesys
Dialpad Ai Contact Centre vs Talkdesk
Dialpad Ai Voice vs Zoom
Dialpad Ai Voice vs RingCentral MVP
Dialpad Ai Voice vs Avaya UCaaS
Dialpad Ai Voice vs Vonage
Dialpad Ai Voice vs 8x8 X Series
Dialpad Ai Voice vs Grasshopper
Dialpad Ai Voice vs Mitel MiCloud Connect
Dialpad Ai Voice vs Ooma Office
Videos
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