Product Innovations hero image
NEW RELEASES

Nonstop innovation

From new features and integrations to game-changing product acquisitions, we’re always innovating so you can stay ahead.

Dialpad meeting rooms
MEETING ROOMS

Instantly turn any space into a conference room

Extend the flexible and easy-to-use Dialpad Meetings experience into your rooms with native support for Poly X30 and X50 all-in-one devices. Perfect for huddle, small, and medium-sized rooms.

Stay one step ahead with Predictive CSAT
CONTACT CENTRE

Stay one step ahead with Predictive CSAT

Our Ai models seamlessly weave customer sentiment and intent signals across channels like voice and text into a real-time predictive CSAT score. Get more coverage and insights on how your customers are feeling—without lifting a finger.

Dialpad acquires Koopid
NEW SOLUTIONS

Dialpad acquires Koopid

Koopid technology brings comprehensive omnichannel support, including chat, messaging, self-service, and social media, to Dialpad Contact Centre.

Introducing in app calendar events
MEETINGS

Introducing
in-app calendar events

See all your meetings for the day right in Dialpad, and join natively with a single click.

Whiteboard the next big thing with Miro
NEW INTEGRATIONS

Whiteboard the next big thing with Miro

Easily meet and collaborate with Miro boards and visual collaboration features.

Dialpad acquires Kare
NEW SOLUTIONS

Dialpad acquires Kare

Powerful AI technology from Kare Knowledgeware will enable new self-service, automated engagement, and augmented agents tools for Dialpad Contact Centre.

Introducing virtual backgrounds
MEETINGS

Introducing virtual backgrounds

Create a custom visual presence with virtual backgrounds. Pick from a preset library of images or even blur your background.

Connect your Zoho CRM to Dialpad
NEW INTEGRATION

Connect your Zoho
CRM to Dialpad

Your sales teams can now spend less time switching between apps. Contacts, leads, and accounts in Zoho are instantly matched to contact records in Dialpad.

Dialpad named a G2 leader in eight categories
LEADING THE INDUSTRY

Dialpad named a G2
leader in eight categories

The reviews are in. Dialpad is the only provider to be named a Leader in G2’s UCaaS, VoIP, CCaaS, and Conferencing categories.

Take Dialpad for a spin

And free your teams to talk, message, meet, and support customers in one beautiful workspace.